For all general enquiries please use the form on this page, and include your order number if you have one. This helps us get back to you more quickly! 

We are also unable to accommodate Collaboration / Influencer requests, but look forward to sending you Ears if you do wish to order from one of our Shop Openings.

Alternatively, contact us on the email address below:
Email: hello@earsbypixie.co.uk

Please allow 72 working hours for a response to your query, noting any international time difference from your original submission. 

In the meantime, you can read through our FAQs. You can also read through our policies regarding Delivery & Shipping and Returns & Refunds.